Posts Tagged speaking

A Gig in Vegas and the Arab Culture Awareness Game — This Week at Peregrine

This week, we’re also working on a new learning game. In cooperation with our strategic partners Arnowitz Culture Agency and Bob Brown Service Solutions, we’re working with a large, multinational hospitality company—a company with over 5,000 properties in over 100 countries and over one million rooms—to help them improve loyalty scores among their Arab guests.

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Posted in: Clients, Consulting, Delivery, Job Aids, News, Speaking, Training

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Behind-the-Scenes at Russ’ TED-style Talk, I4PL Toronto 2016

At Peregrine, as instructional systems designers, we encourage our clients to go beyond traditional ‘smile’ sheets and evaluate actual on-the-job performance—the performance of their employees and customers, but also the performance of their training teams and departments. I think this is, actually I know it is, often difficult for them. It’s risky. Sometimes I think participating in a good, solid feedback loop is scarier than a flying hatchet, but it’s also one of the shortest routes to better performance.






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Posted in: Advice, Consulting, Creativity, Delivery, Development, Innovation, Learning Organizations, Manager Tips, Rapid Instructional Design, Speaking, Systems Thinking, Training

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