Archive for Manager Tips

Behind-the-Scenes at Russ’ TED-style Talk, I4PL Toronto 2016

At Peregrine, as instructional systems designers, we encourage our clients to go beyond traditional ‘smile’ sheets and evaluate actual on-the-job performance—the performance of their employees and customers, but also the performance of their training teams and departments. I think this is, actually I know it is, often difficult for them. It’s risky. Sometimes I think participating in a good, solid feedback loop is scarier than a flying hatchet, but it’s also one of the shortest routes to better performance.


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Posted in: Advice, Consulting, Creativity, Delivery, Development, Innovation, Learning Organizations, Manager Tips, Rapid Instructional Design, Speaking, Systems Thinking, Training

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Dunbar’s Number and the Limits of Friendship

I read a fascinating article this weekend by Maria Konnikova about Dunbar’s number, the nature of friendship and the limits of social media. Dunbar’s number, in short, is the number of people with whom you can maintain stable social relationships—relationships in which you know who each person is and how each person relates to every […]

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Posted in: Advice, Consulting, Learning Organizations, Manager Tips, Research

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What fosters innovation? A respectful clash of ideas.

“Some of the best discussions are passionate but respectful, so that you leave a meeting without feeling like you’ve lost something, even though your point of view may not have been the one that was adopted. That is what fosters innovation in a company — a clash of ideas, but a respectful clash.”







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Posted in: Advice, Development, Feedback, Learning Organizations, Manager Tips, Performance

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What (If Anything) Were They Thinking?

A great article by Jerry Useem on the relationship between culture and decision-making in which he delves into the origins of corporate evil and idiocy: What Was Volkswagon Thinking? A few quotes: On the Challenger space-shuttle disaster (1986) – “[D]amage to the crucial O‑rings had been observed after previous shuttle launches. Each observed instance of damage… […]


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Posted in: Advice, Consulting, Decision Making, Learning Organizations, Manager Tips, Systems Thinking

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Manage for Peak Performance Series

Being a manager – a business leader – can be rewarding, but sometimes it’s not easy to get your team to consistently perform at the level you need and expect. At Peregrine, we may not have the solutions to all the performance issues managers face, but having been in the business of workforce performance improvement […]


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Posted in: Advice, Manager Tips, News, Performance

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Practical Advice for New Graduates Pursuing a Career in Talent Development

A few weeks back, I was invited to speak to some students and post-docs at The University of California, Berkeley about transitioning from academia to business and working in the field of training and development (a.k.a. T&D, talent development, learning and development (L&D), instructional design, performance consulting, etc.). Speaking at events of this nature is always […]


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Posted in: Advice, Consulting, eLearning, Learning Organizations, Manager Tips, Training, Uncategorized

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Seven Rules for Running Effective Meetings

In a recent HBR post, Amy Gallo offers some fantastic advice for running effective meetings. Here’s a summary of the rules and key points she lays out in her article: Rule #1 – Keep the meeting as small as possible. No more than seven people. Two major advantages of keeping meetings small: they are easier […]


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Posted in: Manager Tips, Training, Uncategorized

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Two Timeless Principles for Managing Time and Tasks

Many moons ago I taught time management courses for Franklin Covey—actually it was a wonderful little company that was bought by Franklin Covey, but no one’s heard of it, so I just say Franklin Covey. Anyway, there are a few productivity principles from that course that have stuck with me over the years. They’re like […]


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Posted in: Consulting, Learning Organizations, Manager Tips, Performance, Project Management

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Wrapping-up Onboarding Needs Analysis Report for SAP — This Week at PPG

Wrapping-up Onboarding Needs Analysis Report for SAP — This Week at PPG

This week at Peregrine, we’re putting the final touches on a report for SAP that summarizes the results of close to 100 interviews with SAP new hires, managers and onboarding program stakeholders. The interviews focused on capturing the current state of SAP’s generic onboarding program and making recommendations for improvements. One of the most valuable […]


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Posted in: Analysis, Consulting, Design, Evaluation, Innovation, Learning Organizations, Manager Tips, Performance, Performance Support, Research, Uncategorized

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Systems Thinking and The Five Whys

Systems Thinking and The Five Whys

A Favorite Resource: The Fifth Discipline Fieldbook Last week I was speaking with one of our new consultants about the importance of systems thinking, especially when solving problems, and I was reminded of one of my favorite resources, The Fifth Discipline Fieldbook (1994, Senge, Kleiner, Ross, et al.), and a customer story. I love the […]


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Posted in: Consulting, Creativity, Evaluation, Innovation, Learning Organizations, Manager Tips, Performance, Systems Thinking, Tools

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